At Vapers Hub, we aim to ensure that your orders are processed efficiently and delivered in a timely manner. Please review our shipping and delivery policy to understand how we handle your orders.

1. Order Processing Time

All orders are processed within 5 business days after receiving your order confirmation. Orders are not shipped or delivered on weekends or holidays. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

• Standard Processing Time: 5 business days
• Expedited Orders: 5 business days
• Custom Orders: May take additional time due to personalization.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. The cost depends on the shipping method selected and your location.

• Standard Shipping: Estimated delivery time is 5 business days.
• Expedited Shipping: Estimated delivery time is 5 business days.
• International Shipping: Estimated delivery time depends on the destination and may take 5 business days.

Please note that delivery times are estimates and not guaranteed. Delays caused by weather, holidays, customs, or other unforeseen circumstances may occur.

3. International Shipping

We currently ship to select countries outside of [Your Location]. International shipping costs and delivery times vary based on the destination and the shipping method chosen.

Please be aware that international orders may be subject to customs fees, duties, taxes, or other import fees levied by the destination country. These charges are the responsibility of the customer and are not included in the shipping fees paid to Vapers Hub.

4. Shipping Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to track the status of your shipment. Please allow [24 hours] for the tracking information to update.

5. Shipping Restrictions

Due to legal restrictions, we are unable to ship vaping products to certain states, regions, or countries. If your location is affected, you will be notified at checkout or contacted by our customer service team.

6. Lost or Stolen Packages

Vapers Hub is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. If your package is marked as delivered but you have not received it, please contact the shipping carrier directly or your local postal service for further assistance.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within [3 days] of receiving your order with a photo and description of the issue. We will work to resolve the problem as quickly as possible by offering a replacement or refund.

8. Undeliverable Packages

If your package is returned to us due to an incorrect or incomplete address, or if the package is unclaimed, we will contact you to arrange re-shipment. Additional shipping charges may apply for reshipping.

Contact Us:

If you have any questions or need further assistance with your order, please contact us:

Email: info@vapershub.online