At Vapers Hub, we strive to provide high-quality products and excellent customer service. However, we understand that sometimes things don’t go as planned. Please review our return policy to ensure a smooth process in case you need to return a product.

1. Eligibility for Returns

Our return policy lasts [X days] from the date of purchase. If this period has passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.
• Be in the original packaging.
• Have proof of purchase (receipt or order confirmation).

Certain products are not eligible for return, including:

• Opened e-liquids.
• Used vaping hardware (e.g., tanks, coils, mods).
• Clearance or sale items (unless defective).

2. Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

• E-liquids that have been opened or used.
• Vaping hardware that has been used or shows signs of wear.
• Personalized items or custom-made orders.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X days].
• Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us at [Your Contact Information], and we will arrange an exchange.

5. Return Shipping

To return your product, you should mail your item to:

[Return Address]

You will be responsible for paying for your own shipping costs for returning the item. If you are shipping an item over [X amount], you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost during return shipping.

6. Defective or Damaged Items

If you receive a product that is defective or damaged, please contact us immediately at [Your Contact Information] with photos and details of the defect. We will work with you to resolve the issue through a replacement or refund.

7. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [Your Contact Information].

Contact Information:

For more information or assistance with your return, please contact us:

• Email: info@vapershub.online